While at the Outer west office, the Police station at Hillcrest requested that Careline open and operate a crisis office at their station as crisis services offered by Careline were not available and critically needed. Careline did so, establishing a team of volunteers trained to accompany police at scenes of crime to deal with related trauma. Careline was soon requested to perpetuate such crisis services at other stations in KZN. Careline did so with some backing from Business Against Crime as well as the Spar Group. Careline also started similar crisis centres as it`s own in other areas wanting to open Non-Profit Centres.